We created an animated video for American Express explaining the ease of gifting with eGift Cards which you can purchase on their website. This video was created as a tool to show the desired future state of eGift Cards and persuade upper management that it was worth investing in them. In this case, a video was an ideal and engaging way to tell the story of an optimized eGift Card process–from purchase on the website to adding it to a wallet–and demonstrate the potential benefits in an efficient and concise way.